Support
Recommended hardware and equipment
What a TestPod station needs to run well — and what to avoid.
Use a computer that meets these specs.
TestPod may install on weaker machines, but testing can become slow or unstable, especially when many devices are connected. For production stations, follow the Recommended column, not just the minimum.
Important: MacOS Ventura and below are not supported. Windows 7 and below are not
supported.
Mac Hardware
| Component | Minimum | Recommended |
|---|---|---|
| Processor (CPU) | 2020 Intel Core i7 | Apple Silicon M-Series |
| Memory (RAM) | 16GB | 32GB |
| Storage (HD/SSD) | 512GB HD | 1TB SSD |
| OS | Sonoma | Sequoia or Tahoe |
| Internet | 50 MBPS | 100 MBPS |
| USB Port | USB 3.0 | USB 3.0 |
Windows Hardware
| Component | Minimum | Recommended |
|---|---|---|
| Processor (CPU) | Intel Core i7 - 10th Gen @ 2.5 GHz | Intel Core i9 - 10th Gen @ 3.5 GHz |
| Memory (RAM) | 16GB | 32GB |
| Storage (HD/SSD) | 512GB HD | 1TB SSD |
| OS | Windows 10 | Windows 11 |
| Internet | 50 MBPS | 100 MBPS |
| USB Port | USB 3.0 | PCI Express USB 3.0 |
Additional Recommendations
- Use the Recommended specs for production stations.
- Avoid Laptops (Power Draw Limitations)
- Avoid Intel-U and Intel-T CPU Processors (Not meant for heavy processing)
- Remove previous/other competitors Apps/Drivers.
- Remove third-party Anti-Virus programs (Except for Windows Defender)
USB Hubs
Minimum
Recommended for lower volume processing
Recommended
Recommended for higher volume processing
Best
Recommended for best possible performance
Restore HUB
Recommended for high-volume Restoring on Mac
Printers & Labels
Printers
Labels
Connectivity & Accessories
NFC Card
Wi-Fi Router
OEM Cables
Note: Genuine OEM cables are required for iOS and Android
Apple
Android